"Just shut up and let me talk to an agent, please"... Frustrating AI Customer Centers : Nate News
Machine translated
"Just shut up and let me talk to an agent, please"... Frustrating AI Customer Centers : Nate News
Mobile Nate News
Today at a glance : Economy - News : AI customer centers are spreading, prioritizing cost reduction and operational efficiency. However, actual customers "want to talk to humans." Inconvenience is growing for the digitally vulnerable. Some places are even returning to human-based service methods. Office worker A recently called the customer center after experiencing technical difficulties with Microsoft 365 products.
???: Won't you just hang up even after this?
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