A 100% true story that happened during a phone call at a police substation in Busan

This is a 100% true story that took place at a police substation in Busan.
I called to make an inquiry, and a female officer said something like this:
"Ah... I guess you're trying to stay on the right path even if you have to do it that way. But you still can't do anything. So, just do as you please."
What does this mean? Didn't the officer just admit that the kid has been trying to stay on the right path?
The officer told him to do that, but he refused everything, right?
To be honest, even a Catholic nun said the right thing—that he endured everything because he was so grateful to the women in Busan he met.
However, he clearly said this several years ago, and nothing happened, but if an accident suddenly breaks out, it's because his mental illness actually worsened and someone beat him up here. That's why he lost his mind.
Even though the officer said those words, he says he maintained his principles.
This is his personality. So, "Isn't Gaeddong not that kind of person? I heard he's definitely a good kid, so let's look into it." That is his personality.
This is how it happened, but he has been getting criticized.
In fact, his girlfriends—who knew he wasn't like this—left to marry other men because he caused such an accident, but later, after hearing his story, they got divorced and came back to him.