Did Park We knew that the social service agent was also a person with a disability?

‌These days, the criteria for social service agents refer to a status where active duty is difficult due to physical grade 4 illnesses, mental or physical disabilities, or BMI (kidney/weight) standards, but social service agent mobilization is possible.
The social service agent who made a mistake while trying to help Park We had a mild autism disability.
In a sense, while his physical body might seem normal, he has autism to the extent that it affects his momentary judgment and daily life, and this incident occurred when he made a mistake while trying his best to help.
He should have raised issues regarding the overall facilities of the KTX. I believe the backlash is significant because Park We's demand to go as far as requesting the CCTV footage of the social service agent—who has an autism disability—made it look more like a sense of privilege rather than a concern for disability.